TARA BKF Rural Technology Pvt. Ltd.
S K Lamba
The
mission of the DA Group is to create sustainable livelihoods through
mass dissemination of its technologies. In this direction
franchising of production and marketing of products may lead to
widespread dissemination in a short time. In its corporate plan, DA
group has adopted franchising as one of its key strategies.
TARA-BKF Rural
Technology Pvt. Ltd. (TBRT), a joint venture between TARA and the
Bureau of Knowledge and Finance(BKF) of Holland is dedicated to
large scale promotion of DA’s technologies through franchising .
TBRT operates in predetermined geographical zones, establishes
enterprises in the zones under franchising arrangements. TBRT
often buys back products from the enterprises (franchisee) besides
encouraging them to sell directly in the open market created by TBRT
and provides them with support services. By doing so TBRT ensures
long term sustainability of its franchisees. TBRT, in a real sense,
is ideally positioned on the path to achieve DA’s mission. It not
only ensures the availability of technology and equipment to an
entrepreneur but also guarantees long term demand in the market .
Although TBRT was
incorporated in Oct. 1996, the process of its formal structuring for
business purposes began in April this year. In the first phase, of
its business plan TBRT selected MCR technology for its franchise
oprations because of its proven profitability at the enterprise
elvel and acceptability amongst users. With the objective of
establishing a self sustainable franchising network for MCR within
geographically identified zones, TBRT is all set to evolve a
replicable franchising system for various technologies of the DA
group.
ABOUT THE FRANCHISING
SYSTEM
A franchising
network is successful if the product or technology has very strong
brand presence in the market. The principal organisation, a market
leader, lends its goodwill (to produce or market or both) to a
franchisee who intends to encash upon it by deploying its
infrastructure in the market created by the principal organisation.
In lieu of goodwill the franchisee pays either a predetermined
franchisee fee or royalty or both to the principal organisation. By
creating a network of franchisees, the principal organisation not
only expands the size of its operations through networking with
partners, it also attains higher, faster and profitable growth rate,
and sustains its franchisee.
FRANCHISING SYSTEM IN TBRT
PRE FRANCHISING STAGE
TBRT takes up a zone which has potential demand for roofing
material. But in such zones MCR tiles neither enjoy market
leadership nor brand image. Therefore, pre-franchising activities
are taken up by TBRT where emphasis is laid on attaining market
presence by appropriately positioning MCR tiles among other roofing
materials in the zone. Creating market demand for MCR tiles and
establishing a brand image of TARAcrete tiles are primary
activities during the pre-franchising stage.
FRANCHISING STAGE
The main elements of franchise management are activated by the zonal
team in the franchising stage. A Franchisee Network Zone (FNZ)
of TBRT operates the franchising system by setting up a network of
MCR enterprises. FNZ, through its professionalised services buys
back MCR tiles, installs roofs and undertakes promotional activities
that make it easier for franchisees to sell tiles. TBRT is at
present committed to develop a replicable FRANCHISING MANUAL for DA
to help disseminate all other technologies through franchising
system.
PROGRESS THUS
FAR
In the
direction of large scale dissemination of MCR technology,
considerable amount of Technology promotion has been doneby DA/TARA
in different geographical locations. During TARA-SDC MCR project
period (April ‘96 to Dec. ‘97) 90 MCR units were sold by TARA to
entrepreneurs and organisations in different geographical
locations. Most of the enterpreneurs however, while being
profitable, have not been able to operate to full capacity or expand
due to lack of marketing capability. TBRT has set out to eradicate
this problem for its franchisees through market development in its
zones. From May ‘98 onward both above zones of TBRT have been
structured to effectively promote MCR tiles on large scale as per
the predetermined market strategy of TBRT. In this process,
prospective entrepreneurs are coming forward to set up MCR units on
the strength of technology and market support from TBRT. Further
zones will be gradually added as per TBRT’s business plan. As of
now TBRT is operating on a seed business plan due to nonavailability
of planned funds. However, due to the dedicated efforts of recently
constituted TBRT teams, both the zones are close to self reliant
stage. Five MRC franchisee units will be established in this year
in each zone. Activation of our original business plan (large
scale) will be initiated after receipt of a Dutch Loan through our
collaborators.
q
TBRT has
established two MCR franchisee units in Dehradun during August and
September.
The first two MCR
Roman tile equipments developed by DA and
TARA were sold and established through TBRT in Dehradun zone.
Services offered to a franchisee |
q |
Hire pruchase of MCR roof tile
manufacturing equipment |
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Financial linkages for setting
up of MCR tile manufacturing unit |
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Procurement of MCR equipment |
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Installation and commissioning
of MCR unit |
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Training to franchisee and his
workers for tile production |
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Cost analysis of MCR tiles and
raw material |
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Training in roof laying |
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Facility of CD ROM based
interactive training for tile production |
q |
Quality assurance & evaluation
of franchisee’s MCR unit |
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Productivity evaluation of
franchisee’s MCR unit |
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Market support and partial buy
back of tiles |
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Marketing of tiles under
TARAcrete brand name |
q |
Regular technology support for
upgradation and innovation |
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Facility of TBRT zonal office
locally provided |
q |
Advertisement and publicity of
TARAcrete tiles and roofs |
q |
Organisational support of TARA-BKF |
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