Empowering Women through Unlimited Potential Program

Although the Indian Computer hardware market has registered a record sale of more than 5 million PC units in the last financial year, a considerable part of the population in rural India is still not involved in this process – this has become a big hurdle in the process of national development. The Microsoft Unlimited Potential Program (MSUP)  is a landmark initiative to bridge the gap in IT skills across rural India, particularly amongst women and the disadvantaged

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icrosoft has partnered with TARAhaat in the Development Alternatives group to roll-out the Microsoft Unlimited Potential (MSUP) program in 2004-05 and 2006-07. TARAhaat’s ICT enabled network provides a scalable and sustainable vehicle to deliver this program to women in dispersed regions at affordable costs. The roll out of the programme in the TARAhaat network has clearly demonstrated that it has the potential to create a dramatic and substantial difference in the lives of young women who have been so far denied access to quality education and training. Their new found confidence and self-reliance is a source of inspiration for many young women and girls in their local communities.

     Success stories of empowerment and local role models have emerged as a result of these programmes (see box) .

    The ability to use ICT based services has the potential to liberate women from their current constraints. They can apply this skill to access critical information, communicate with families and their support network and equip themselves with skills that enable them to get gainful employment. This will be a source of immense self confidence and financial independence for women who never believed their lives could change. This new generation of women will also become inspiring role models for other women, informed parents for their children and responsible members of their communities. The project operates in a social environment that historically imposes enormous socio-cultural barriers and constraints on women against becoming self reliant.

     The project has addressed these serious challenges and has delivered positive results:

 1. 1825 female students have been trained/are being trained under MSUP Programme  from January, 2005

 2. 53 female Master Trainers have been trained to deliver MSUP courses.

 Activities under MSUP Programme

Training: The intensive instructor training programme developed and refined in 2005 is being implemented in the current phase to train the Master Trainers so that they can deliver the best education to their students. The quality of curriculum delivery is being closely monitored and refresher training are being provided periodically to ensure that the Master Trainers are equipped to deliver the programme. Master Trainers are also being trained to counsel women and young girls to ensure a consistent and growing rate of programme registrations.

Mobile Master Trainer: The highly innovative concept of Mobile Master Trainers (MMTs) has been developed and piloted in the last two months. It is being rolled out on a large scale to extend the reach of the programme to the disadvantaged girls and women who, for a variety of social and economic reasons, cannot travel to their nearest TARAkendras. Mobile Master Trainers deliver a short term IT course with an efficient proportion of theory and practical, available at the doorstep of the female students in villages.

Capacity Building of TARAhaat’s team: TARAhaat is in a big expansion mode. It has spread its TARAkendra network in Bihar, Jharkhand, Chhattisgarh and Eastern UP. Territory Offices have been set-up and potential franchisee partners have already been identified. For the efficient roll-out and execution of the MSUP programme in new areas, intensive capacity building of TARAhaat’s local operation team was required. Field teams have been trained extensively on programme implementation. Their progress and effectiveness is being tracked and monitored regularly. The operations support team based in New Delhi ensures that the field teams, specifically the new ones, have the requisite support and capacity to meet the program deliverables.

 Outreach and Marketing initiatives: These initiatives are critical to the success of the programme. A school contact programme Disha in the form of a contest was launched in 2006 to create awareness about the IT and TARAhaat’s IT courses. It was run in more than 100 schools and generated huge awareness about TARAhaat and it resulted in a large number of walk-ins at TARAkendras. An IT Olympiad is going to be launched very soon at national level which is a Rural IT talent hunt programme. It will create motivation among rural youth to grasp IT education. Apart from these events, awareness about MSUP is being created through road shows, free demos, wall paintings, posters and leaflets containing a message targeting rural youth, especially women. These outreach initiatives are innovative and interactive to ensure that the message reaches out to the intended target audience.

Identifying and Supporting the MSUP Spokepersons: Role models who can demonstrate the transformational power of IT training will be key to breaking down the barriers faced by girls and women in rural, conservative society.Such role models are being appointed as MSUP spokepersons in TARAkendras . They disseminate the benefits of IT training to large groups of girls and women. A spokeperson may be an ex-TARAkendra student or a woman from the local community with a respectable image in the society.

 Hurdles and Challenges

    TARAhaat has recently expanded its network of TARAkendras in some of the 100 poorest districts situated in Bihar, Jharkhand, Chhattisgarh, Eastern Uttar Pradesh and South Madhya Pradesh. These districts rank among the lowest in the country in terms of socio-economic indicators, especially female literacy and gender ratio. In fact, the official female literacy rates in most of these districts prevail around 40% or even lower. Further the gender biased traditional beliefs in the society do not allow girls in many places to go out of their homes and to visit TARAkendras.

    In many new places, especially Bihar, Jharkhand, Chhattisgarh and Eastern UP, where TARAhaat is setting up its CTLCs, there has been no IT intervention, of any kind, so far. Youth, more specifically girls and women, do not have any access to IT training. This coupled with the low literacy rates that exist in these areas, getting participants and qualified women Master Trainers is a big challenge.

   TARAhaat’s experience from the starting of the implementation of the project indicates a high rate turnover amongst women master trainers as compared to male trainers. Marriage and pressure from  families to quit after a few months of work are major factors.

    Given the fact that the MSUP programme imparts basic IT skills, establishing a strong linkage with job opportunities has been a challenge. However, as TARAhaat is intending to up-scale the programme in 2007, it will have to satisfactorily address the challenge. This will require TARAhaat to innovate at the local level, and may require product innovation as well.  

MSUP a Way Ahead

    The programme’s vision is ambitious and must be backed by a commitment to support it consistently over time. In a social environment that imposes restrictions and constraints on women to become self reliant, the MSUP programme has taken its first steps. The results of the programme at TARAhaat   demonstrates that while focused marketing and outreach programmes can attract women on a large scale. To avail the benefits of IT training, the conservative social environment in rural areas requires a sustained and long term approach to convince them of the widespread benefit to rural women.  This project is based on developing a long-term approach which over time will become self sustaining and contribute positively to the development of this much neglected and hard to reach, segment of the rural population. q 

 

Kunal Tyagi

ktyagi@tarahaat.com

 

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