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err is human ...but to repeat mistakes is a sin ...even more human.
It is important to understand the errors in the process adopted and
learn from them to avoid the same mistakes in future. Learning is
normally slow, thus the challenge is to accelerate learning and
apply it appropriately.
In this article, I would
like to share my experiences and learnings that I have had while
working with the community for village reconstruction in the
earthquake hit regions of Gujarat. I take this opportunity to share
a few of the questions that keep hitting me on my face...or rather
my mind!
The obvious question is
about the suitability or validity of applying lessons learnt from a
program based in a cultural setting, evolved from particular needs
of that community to a community with a different set of needs and
cultural background. One could answer that, to be fair, every
situation needs customised, simultaneous and co-ordinated actions.
Much depends on how we learn, analyse, and prescribe.
This realisation would help
us to analyse our actions and transform our approach, if required.
For anything to be a success, the two paradigms of
"things" and "people" have to transparently
co-exist and function correlatively. The problem is identifying a
process which enables that.
Another question I often
ask myself is about the role of power. Is power an asset or a
disability? I would believe that in terms of learning, power is a
disability. Power can be seen as an asset, but it also means
"getting things done". This may lead the professional(s)
to impose their empirically true and morally right views, which more
than often are neither true nor right for the needs of the
beneficiary (are they?) community. Let us look at a situation, which
our field team was exposed to, while working with EFFICOR in
Nagavaladiya village, Anjar Block to understand this problem better.
Picture a very typical
Gujarat village with obvious economic and social classes. Post
earthquake, the same village has been reduced into a pile of debris.
A village reconstruction committee has been formed with
representation from every social group in the village. This
committee is responsible for final decisions taken on behalf of the
village community, and signs every such decision on paper to record
its acceptance. The following conversation took between our filed
team and committee members:
Our team (to village
committee members)
"Please identify two families whose houses should be
constructed first."
Village committee members
(replies back)
"We want the program to
begin construction from the village Pundit’s house. They are two
brothers, and both their houses can be taken up for
construction."
Our team
"We can do that, but how
about building for someone who doesn’t have anywhere to live-in
right now? Not even a tent!"
Village committee members
"They too will get a house
eventually. If the Pundit is happy, so will be God."
We as "taught"
professionals wanted to start the program by constructing for a
widow who lost her husband and two sons to the earthquake. As
helpless as she was, she had no one to support her and her little
daughter. But the village community unanimously wanted a more
auspicious start for the program, and selected the village
"Pundit", whose family was actually better off financially
than most of the village community.
Coming from a different
background, I could not relate to their preferences initially, but
soon enough realised what the "power" game had done to my
mind without even touching me! I understood that what the local
community wants and needs is often not what the professionals often
comprehend.
The following comment from
community members further expresses the difference in beliefs and
understanding of community and the professionals. "No one
except the Government does anything for free. What is your company’s
cut (profit in %) in this program?"
The villagers could not
relate to the idea of a not-for-profit NGO, as I couldn’t to their
considering house construction for the village Pundit more important
than for a homeless widow.
Do you ever find yourself
wondering if it is right to aggravate somebody’s expectations…to
make him or her dream about things too far-fetched? Village meetings
can often get so interesting that, ironical as it sounds, it may get
out of hand. Just as "no-action" may lead to unrest among
the community, non-mediated village meetings can often
"force" professionals to promise actions raising
expectations of the community to levels that can not be met. This is
especially true, when an "upper class" member of the
village community makes a "request". This person can be a
local politician or a well-respected authority in the region.
Looking back at the initial
phase of the program, it may be wrong to say that most of the
problems faced by us were either due to high expectations of the
community or because of political imbalance within the village
community. This division in community can put the program off-track
and may often result in program termination (as it very nearly did
in our case).
Based on the experiences,
the author has attempted to systematise the "what was" to
"what should have been". Important learning's at every
stage have been presented in a flowchart format on the next page,
for easier understanding of the steps involved in the order of their
occurrence. If the readers find this format interesting, the group
will attempt to share the learning's during project implementation
and issues that we faced during house construction in near future.