Shelter through the Net : A TARAhaat Initiative


Sanjay Prakash (sanjay_prakash@vsnl.com)


TARAhaat is an information company promoted by Development Alternatives to propagate rural information exchange leading to sustainable livelihoods. It started with the idea of disseminating information on sustainable technologies. However, it was soon realised that to make a large impact and to endure, TARAhaat would have to offer all sorts of information services. This way, it would be able to pay for itself through large numbers of small payments charged for each small service.

The TARAhaat project, now in an advanced state of trial at pilot scale in Bundelkhand and Bathinda, operates as follows. Local entrepreneurs are identified to invest in the setting up of a cyber centre (called a TARAkendra) and become franchisees of TARAhaat. TARAhaat supplies a variety of support services, including (but not limited to) assistance with loans, training in hardware, software, and human resource development, physical design of the TARAkendra, a customised web portal (www.tarahaat.com), and special services, all in the local language of the region.

The business model is designed so that the user pays for the local costs while other revenue streams pay for long-term investment, such as for developing the software. This latter category includes the investment of the accumulated institutional experience of the Development Alternatives group in rural sustainable technologies, environmental programmes, and institutional mechanisms.

At this point in time, TARAhaat is developing education and training services as a priority, based on the demand and paying capacity of the village users. However, a system such as TARAhaat, expecting to grow and cover rural users across the nation, has immense potential for widespread local action in improving the state of shelter across the nation. Therefore, TARAhaat has recently begun a shelter programme through its network.

There are three main areas of information on sustainable and conventional shelter technologies on which work has begun:

1.

Information on design of buildings, including a library of standard designs suitable to the local situation of the user, and information on techniques and technologies including listing of sources from where more information and support may be obtained.

2.

Information on materials, skilled workmen and contractors including listing of local sources where these may be obtained.

3. Information on sources of funds (loans and grants) through government schemes, banks, or other institutions.

It is expected that a soft launch of this shelter information channel on the TARAhaat portal is likely in about six months. All the information being built up right now is somewhat biased towards the work of the Development Alternatives group. However, in order to be truly useful, TARAhaat invites other organisations to partner to provide information on a commercial or philanthropic basis. TARAhaat offers to host this information on a no-charge basis. Interested organisations should write to pat@sdalt.ernet.in for working out the details.

As TARAhaat works with rural users, it is observing why the dissemination of appropriate shelter technology is not as efficient as it could be. The information channels outlined above, in fact, are not valuable enough for bona fide rural users. What they require are information services (as opposed to just information). These services, which most users would gladly pay for, correspond with the list of information above. They translate into the following activities that TARAhaat has also begun:

1.

Online (and high speed) design of buildings according to users’ brief and suitable to the local situation, including layout, choice of technology, detailed design including structure, bills of materials and estimates, and connecting by e-mail, chat or discussion forums to experts and/or peer groups with the same or similar building needs

2. 

Connecting to material suppliers, skilled workmen and contractors including direct sales of sustainable and conventional shelter technologies, either in the form of material or training (a limited amount of direct sale of TARAgram products has been successfully tried out in Bundelkhand this year, even overcoming the market resistance to buy materials from TARAkendras which are not perceived to be traditional building materials vendors)

3. 

Facilitating the access and approval of loans and grants through government schemes, banks, or other institutions, and connecting by e-mail, chat or discussion forums to experts and/or peer groups with the same or similar funding needs

TARAhaat looks forward to forming partnerships with like-minded organisations to provide these services. The reader can imagine the difference these services can make not only in the average rural hinterland, but also in special areas such as disaster-struck Orissa and Kutch. Interested groups should write to pat@sdalt.ernet.in for working out the details.

The information and communications technology revolution has the capacity to speed up the process of shelter provision in a revolutionary way not hitherto possible. The shelter channel of TARAhaat is attempting to make a beginning towards that revolution. q

Sanjay Prakash is a Senior Consultant to TARAhaat.

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