Editorial
Information
or knowledge has been described equivalent to power since as early as
1000 AD as described in Sir Francis Bacon’s “scientia potentia est” - a
Latin maxim translating as ‘knowledge is power’. The concept of
communication as a process of transfer of information from a source to a
recipient also implies the transfer of the power that that information
holds. Throughout history, it has been observed that the minority ‘with
power’ has ruled over the ‘powerless’ masses through control of
information not allowing their voices to be heard. This system worked
cyclically as without information, the masses did not have power and
since they did not have power, their need for relevant information was
never heard. Nor did they have access to any platform for their voices
to be heard or for accessing useful information. Without a platform,
their knowledge and their aspirations remained within themselves and
they remained powerless.
All concepts of communication, especially within the contexts of
developmental communication, have reinforced these cycles of power. It
is broadly understood and functions as a top-down process. The general
understanding is that the funding agency that decides what needs to be
done in the grassroots level supports various civil society
organisations. There is a certain amount of behaviour change at the
grassroots and sometimes those behaviours are maintained.
Since the irony of this form of development commnications was realised,
there has been a renewed focus among the donor agencies and civil
society organisations (CSOs), to involve communities in the very
defining of their developmental goals, needs and methodologies. This
form was then called participatory communication.
The major controversy around such development communication is that
while it attempted to reverse the top-down approach to a bottom-up
approach, the dissemination of information from those in power is
restricted severely. Additionally, it was a one-dimensional approach and
treated all the various communities as a single entity without
identifying or catering to the uniqueness in each of the communities.
This has necessitated the need for a two-dimensional and
multi-directional dialogue process to be included in the arena of
development communication. As a CSO, this calls for a fresh perspective,
methodology, role and skill sets within the organisation to cater to
this shifting trend. The CSO requires changing its position from that of
a hub of knowledge and a dissemination point to that of a listener,
collection centre and a facilitator for creating platforms on which
dialogues at various levels can be held. It provides access to these
platforms to both masses and decision makers.
The dialogue processes at grassroots level necessitates the facilitator
role of CSOs at bringing together and giving voice to various
communities. This process not only identifies the issues that the
communities want resolved but also provides access to a platform where
mutual sharing, learning and problem solving can occur. The collection
and collation of the substance of the dialogue processes are fed into
the next tier of civil governance from where necessary resources or
services may be provided to communities. The CSO, here too, assumes the
role of a facilitator and while listening into the dialogue process,
identifies and communicates leveraging opportunities and methods for
social development. The processes can be repeated for several levels of
governance, the ultimate goal while facilitating dialogues being to
influence policy. The converse processes also are important while a CSO
is involved wherein decisions at higher levels of governance or decision
making are facilitated down. The eventual goal while facilitating
dialogues here is to inform both need and practice at grassroots level.
While each of these independent levels of multi-stakeholder dialogues
are important and need to be held in exclusion of each other, it is
equally important to create a platform accessible to all levels of
decision making. This is a platform for direct influence of policy and
direct information of practice.
Here at Development Alternatives, we have been able to facilitate
various such processes and the current issue of this newsletter is
dedicated to describing each of these processes in detail.
True empowerment comes through access to information and having the
power to share information in reciprocation. The role of CSOs is to
provide a platform from where the voices of the people can be heard in
not only deciding their development goals but also sharing the wisdom
that resides within each community among communities and decision
makers.
q
Indira
Mansingh
imansingh@devalt.org
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