Strategy
for a viable Internet Presence
Nitya
Jacob
nitya.jacob@oneworld.net
The
Internet as a means of communications is the first truly global
system that we have had. With about 300 million users, of which
about 4.5 million are in India, it is interactive, immediate and
with the same sense of immediacy that TV has, the Internet offers
instant feedback channels.
Information
on the Internet is organized into units called web pages that are
computer files containing text and pictures and occasionally, sound
and video. A collection of interlinked web pages is called a website
that can be linked to the office of the organisation that owns the
site. A website can be viewed anywhere in the world 24 hours, seven
days a week.
The
Internet can move large quantities of data around the world in
minutes. Anybody in any country can view a site with the help of a
computer and modem. It is a truly democratic medium of
communications, not controlled by large corporations. Anybody with
fairly basic computer knowledge can create the content on the
Internet at a reasonable cost.
The
distributiveness of the Internet makes it unique. There is no
ownership, which is a good as well as a bad thing. Nobody owns the
Internet but people do own websites. Large news organizations own a
large news network and websites that are updated frequently. But,
there is no bar on anybody else setting up a news website- it is
cheap to do and as acceptable as a large one. For example, the
website of Gomantak Times will be as visible as that of Reuters. You
only need to know the website address.
As
the Internet is a computer-based medium, there is no restriction on
the quantum of data that can be put on it. This is important for
organizations publishing large volumes of data, such as this project
purports to do. The full text of research papers can be placed on a
Website and changed whenever there is a need to do so. The cost of
updating a Website is small as compared to the cost of bringing out
a full-fledged print publication. The Internet’s versatile nature
makes it possible to put text, still and video pictures on a
website.
However,
the flow of information on the Internet continues to largely emanate
in the "North" and is commercial. More than 95 percent of
websites are hosted in the USA and have US or European content that
is of little relevance outside those regions. This needs to be
changed, and urgently by putting quality "alternative"
information from the "South" on the Internet.
The
obvious way is through a website that provides information on
sustainable development and human rights. Such a website should
provide news, views and interactive forums for people to discuss
issues. More than anything else, this website should be a way of
presenting information without any filters.
Getting
noticed on the Internet- the One World concept
Such
a website exists – OneWorld.net. It is different things to
different people – a network of NGOs, a source of
"alternative" news, a forum for NGOs and thinkers to
interact- much like the elephant to the five blind men. Except that
it is the leading source of news on the Internet on sustainable
development and human rights.
One
World picks up material from its 1000-odd partner NGOs from around
the world and publishes this on its pages. This material is
presented in a news magazine format for the general audience, and
the site gets upwards of four million visitors a month. There are
language and regional editions that focus on the South Asian issues
and provide over 100 NGOs in the region a forum to be heard.
The
One World model works with the NGOs and not with their
beneficiaries. It provides a voice to the voiceless amplified
through the NGOs that work with them. The argument here is that as
the NGO beneficiaries are usually people who do not have access to
computers or the Internet, it is simpler and in some ways better to
work with NGOs, helping them to reach a global audience.
People
search for information on the Internet using devices called search
engines. These are databases of web pages organised according to the
category or area of interest. There are some that are specific to
environment. Much like Yahoo! and Excite are search engines for
general information, One World is the de facto search engine for
"alternative" information.
One
World adds value to the information on NGO websites. Its network of
editors, spread from Singapore in the East to the United States in
the West scan the websites of partner NGOs daily. They pick up newsy
and relevant information and present it in a way that is easy for a
general reader to understand. Links from the site lead to partner
sites, creating a win-win situation. One World gets a good and rich
selection of news and the partners get visitors.
One
World partners are usually NGOs, though there are UN agencies,
universities and donor organizations also. Currently, there are some
1000 partners worldwide working in diverse fields related to
sustainable development and human rights. Some of these partners
update their websites regularly while others do so occasionally.
This is reflected in the number of times they appear on the One
World opening page and other pages.
Putting
news on the website is part of the job. Helping NGOs use the
Internet as an effective means of communication is the other. To
this end, One World offices in different parts of the world organize
capacity building workshops for NGOs working in areas related to
sustainable development and human rights. These look at how
information communications technology can be used in their
day-to-day work.
One
World also helps those who want special applications related to the
Internet. These include setting up and customisation of databases
and a sophisticated search engine. Between them, these two features
boost the utility of a large website tremendously. They make it easy
for visitors to find what they want from a mass of data on a website
without wasting time. One World also provides assistance to those
wanting to set up a website. It has a database of Internet Service
Providers in different parts of the world that is available to
partners and potential partners.
One
of the One World primary objectives is to increase the flow of
development information on the Internet from the developing world.
Over the last two years, regional editions have been launched in
South Asia, Africa, and Latin America. It is fair to say that 40% of
its news now has a bearing on the South.
One
World’s strategy for South Asia
The
One World strategy in the region is two-fold. The first is to
increase web content from the South Asian NGOs. The second is to
train NGOs to use the Internet effectively to communicate.
The
first goal has a three stage build up – training voluntary
organizations in the use of the Internet, web content creation and
updating; bringing them on as One World partners and ensuring that
they undertake to keep their websites updated; and highlighting
their material on different parts of the OneWorld.net super site.
This
will be the first such venture in the region that will give a
platform to all partner organizations, environmentalists and other
people working on sustainable development. It is unique as this is
the first time such networking is being attempted on the Internet at
an international level.
Partnership
with One World Online offers many immediate benefits:
1. |
New
material from partners’ Websites is highlighted on the One
World super site that receives upwards of four million hits
a month. |
2. |
This
material is also sent out in e-mail digests to partners and
individuals who have joined One World. |
3. |
Sometimes,
this can result in a 50 percent increase in the number of
visitors or hits, to a partner’s site. |
4. |
There
are specialised publicity and training guides available to
partners from the One World site. |
5. |
Partners
can also access details about site visitors – who came
from where and when. |
6. |
One
World indexed each page on a site individually; this means
the entire site’s visibility increases, not just that of
the home page. |
7. |
One
World has an advance search engine that allows visitors to
search for information on the site. Partners can customize
this for their individual use. |
The
biggest plus of joining up is becoming part of this huge community
that has grown to nearly 1000 organizations.
The
second prong of the strategy is training. To this end, One World
will conduct courses for voluntary organizations in the region.
Since One World South Asia was started in 1999, it has held 14
courses and trained nearly 200 people in the use of the Internet.
All the course material has been prepared in-house and is designed
to be easy to use. At the end of the course each person will be able
to independently manage his or her organization’s Website. This
includes designing individual web pages, putting in links and
building the site and finally uploading it on to an Internet server.
The
training is not conducted in vacuum. One World identifies and works
closely with regional NGOs who serve as a resource organization.
They identify and invite organizations in their region for the
course and provide inputs – resource people, computers, and space
– for the training sessions. As One World is a partnership-based
entity, it endeavors to establish these even in the field of NGO
training. This ensures that training is put on a firm footing and
does not remain a one-off affair. It also ensures that NGOs that
have trouble with their websites don’t have to go very far to look
for help.
In
order to maintain standards, One World has put an appraisal system
in place. This will evaluate the levels of proficiency before and
after training courses of the participants. It also evaluates the
proficiency of potential training partners. One World has also build
up an independent resource group of free-lance web designers who can
work with NGOs and provide them inexpensive web solutions.
However,
One World is not an Internet Service Provider like Videsh Sanchar
Nigam Limited or Mantra Online. Nor is it a web design firm. Instead
of taking on the actual designing of web pages One World will point
interested people in the right direction.
Another
part of this objective is to identify new source of information on
the Internet. Our partners provide us the bulk for this at present
and it is adequate for a single page. However, that is likely to
change with the introduction of more pages. q
The
author is the Regional Coordinator, OneWorld South Asia
Video
Resource Centre at Development Alternatives |
Development
Alternatives (DA) became a VRC in January 1994. A video
library was set up where people could access films on
different issues of sustainable development.
DA’s
VRC has an extensive collection of high quality TV and video
programmes on environment and development issues. Besides
generating awareness, this effort is also aimed at creating
a better understanding of key environmental issues among the
public and help bring about a change in people’s
attitudes. These films not only highlight the global
environmental crisis, but also bring to the fore the
pioneering work and experiments carried out by our
counterparts in various countries in facing the
environmental degradation challenge. |
 |
To
make the information on this collection accessible to all
users, two catalogues have been published containing
information about the films - the title, length, summary
etc. and the cost of the film on VHS format. An order form
is attached to the catalogue. The orders are dealt with
through mail and over-the-counter sales at DA
Headquarters.
Besides
duplicating and distributing films on a non-profit basis,
DA VRC is also engaged in dubbing films of foreign
language into local language versions. DA also offers its
services as a film production unit to other actors in the
field of environment and development.
For
more information, please write to:
Communications
Unit, Development Alternatives
B-32,
Tara Crescent, Qutab Institutional Area, New Delhi - 110
016, INDIA
Email
: dainet@sdalt.ernet.in |
Back
to Contents
|