Innovative Financing for
ICT Initiatives in the Third world
The recent World Summit on the Information
Society (WSIS) reconfirmed what has been widely acknowledged for
some time, that a better and more widespread use of information and
communication technologies (ICT) could bring large benefits to the
citizens of developing countries. Radio, television and
audiocassette devices have already made significant inroads into the
lives and livelihoods of all but the remotest communities. The
telephone is spreading gradually, and with the growing investment in
new fiber optic and wireless technologies coming on the market, it
will in time reach even many of the outlying areas of the Third
World that are underserved today.
The Components of an
Effective ICT Service
However, a very large part
of the promise of ICT for contributing to the eradication of poverty
lies in increasing the use of data
processing and data communication technologies, particularly the
computer and the Internet. To reach their users, who are widely
distributed, these technologies have to be decentralized and made
available in a manner that is accessible to all and at costs
affordable by all. This requires several changes from current
practice, such as the intensified use of local languages, the local
generation of local content, the combining of online with offline
products and the extensive reliance on shared access facilities. For
the impact of ICT to reach its full potential, several preconditions
must be met, including particularly:
Infrastructure |
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for
connectivity with sufficient bandwidth |
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for power of adequate reliability |
Content, application and services |
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of
relevance to local needs |
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accessible to local skills |
Management and Marketing Systems |
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to
expand the network |
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to service the network |
Technology |
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that
is affordable |
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that
is locally usable and maintainable |
To achieve the vast social benefits possible,
all these preconditions must be met. And all of them involve
significant front-endcosts, which need to be covered by significant
capital investment. Because the finance needed for them is scarce,
they will require new kinds of financing instruments that can:
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mobilize long-term, strategic investments for development
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evolve over time as the needs of a project and the opportunities
offered by it grow and change |
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attract private investments for the
production of public goods |
A Typical ICT
Network
For ICT to bring the benefits of the computer
and the Internet successfully into the Third World village economy,
its structure must be sufficiently decentralized to have a presence
everywhere. Yet, because of its technical, management and financial
requirements, it must also have access to mainstream facilities. The
approach discussed here, therefore, is based on the assumption that
the functions that can best be done on a large scale will be carried
out by a mother (central) organization and the others, which can
most effectively be implemented at the local level, will be carried
out by small decentralized entities.
Functions of mother unit
(National or Provincial level):
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Policy, network design and implementation; |
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Management systems and methods; |
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Choice of technology; |
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Backend software and application engines; |
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Generic content, applications and services; |
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Partnerships and strategic alliances; |
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Mobilize finance and financing facilities for local nodes; |
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Providing technical and marketing support to local nodes; and |
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Overall coordination. |
Functions of local nodes: |
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Service
clients; |
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Manage local access point and collect revenues; |
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Local
market development; |
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Input locally relevant information; |
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Pay
agreed fees to central facility; |
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Provide substantive feedback to the central facility. |
The relationships between the mother business
entity and the local ones can be designed to suit the specific
context. At one end, it can be the simple vendor-client transaction
exemplified in the use of an ISP by an independent cyberkiosk. At
the other extreme, the local entities can be wholly owned branches
of the company. In between lie the rich possibilities of a
franchising arrangement.
Local Economy Revenues and
Global Economy Costs
The mismatch between the
financial requirements needed to set up a system of this level of
sophistication and the ability of the end-clients to pay for its
services is probably the reason why few such facilities have been
attempted so far. UNEP's Industry and Environment Volume 25 No. 2
April-June 2002 - Article "Making Development a Good Business"
presents a detailed analysis of this problem and identifies the
kinds of capital investments required to address them. A copy of the
article can be viewed at http://www.devalt.org/newsletter/newopening.htm
While most of these
functions require non-trivial resources in the form of skilled
professionals, infrastructure and institutional systems, the missing
link in most developing countries is finance. Lack of financing
systems remain the principal barrier to the rapid deployment of ICT
in the non-metropolitan areas of the Third World.
This paper addresses the
particular set of issues relating to how a national ICT facility
might be financed, both for the mother unit and for the local
enterprises. It does not, however, address the building of
infrastructure to provide the "pipelines" or "highways" that are
generally seen to be necessary to deliver ICT for Development
services and products for two reasons:
1.
Powerful models already exist to provide a roadmap for these
initiatives. The Universal Service Provision Fund and the ATT
Mainland Ozark Model are two examples of how public funds were
mobilized to cover the cost of supplying universal
telecommunications in rual and remote locations in the US. The
Tennessee Valley Authority (TVA) is a third example of how highly
subsidized financing (with interest rates of 1% to 2% and long
periods of moratoria) were made available to encourage the setting
up of both the electrical and telecom backbones in the American
hinterland.
2.
ICT affords immediate and rapid solutions for
development. Their deployment is greatly hampered by the cost of
building the required infrastructure, a lengthy, costly and complex
task. The benefits of these technologies needs therefore to be
provided without the installation of large-scale centralized
infrastructure, the possibility of which has been demonstrated by a
number of on-the-ground programmes.
The focus of this paper is
therefore on the financing of initiatives that either use existing
infrastructure or set up decentralized means for power and / or
connectivity.
Investing in a Commercially
Viable ICT Service
The first premise, based on
limited but credible experience, is that it is possible to set up an
ICT facility that can, over time, become commercially viable even in
economies with relatively low incomes and little purchasing power.
Such a facility needs:
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Multiple revenue streams, and therefore |
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Multiple products and services (click as well as mortar) |
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High
quality (expensive) support systems |
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High
quality (expensive) management systems |
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Staying power to reach profitability |
This means that
considerable capital investment is needed at the startup and early
stages until the venture has reached breakeven. Such initial capital
must be accessed at low cost and on relatively easy terms to enable
the business to build up its operations and capacity utilization
before it achieves positive cash flow. Although no actual enterprise
on the ground has achieved breakeven, plausible business plans show
that with sufficient numbers (of information products and users)
profits can gradually build up to a stage where further growth can
be financed through commercial investment capital.
Activities
Benefits
Sources |
Social |
Private |
Public |
Infrastructure |
Subsidies |
Private |
Philanthropy |
Business Market
Mechanisms |
=
Scalable and Sustainable Solutions
Actors
Benefits
Sources
|
Social |
Private |
Public |
Government
Foundation NGOs |
? |
Private |
Foundation
So-called "CSR" |
Companies Individuals |
Corporate Social
Responsibility (CSR) is often confused with philanthropy. The two
concepts are actually quite distinct, with very little overlap in
meaning.
Philanthropy and "CSR" can
only make a relatively limited contribution. If private investment
is to be made on a truly scalable and sustainable level, it will
need to see financial returns that are comparable to those from
alternative uses of its funds. This means that ICT projects will
have to rely on wholly new approaches, with business models and
revenues that are attractive to commercial investors. One such
approach is offered by the concept of Social Enterprise, a business
entity whose purpose and products are designed to contribute to the
public good profitability.
The Lifecycle of an ICT
Enterprise
The Charts below describe
the sources of investment that exist today and the possible sources
that could accelerate the deployment of rural ICT facilities in the
future.
Chart 1 shows how a startup
rural ICT social enterprise can use financing from diverse sources
to build up its operations to a level where it can position itself
to attract commercial capital. It is based on the real experience of
one such entity, TARAhaat in India. At the time of startup, very few
funding sources were available to support rural ICT activities and
the primary inputs came from the promoter, Development Alternatives.
Subsequently, other sources of finance, gradually came in – mainly
through sponsored projects to support the build up of operations.
Table -1 gives indicative
figures of the kinds of money needed to set up a national level
rural ICT network.
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Chart - 2 schematically shows the typical
lifecycle of a rural ICT enterprise and the various stages it
successively goes through to reach a point where it becomes
profitable and therefore attractive to commercial investors.
Charts 3 and 4 show how the national, regional and local structures
of a decentralized ICT enterprise providing online and offline
services to village clienteles evolves, indicating the kinds of
investors, partners and alliances it can use to bootstrap its
operations in the early stages and expand them as it matures.
With the current dearth of
financing systems available, these are probably the best
descriptions of the trajectories that will have to be followed by
successful ICT enterprises attempting to connect remote, off-grid
communities to the global village.
Design for a New Funding
Mechanism for ICT4D
The first part of this
paper has addressed the critical issues of essential organisational,
financial and operational structures for sustainable
social entrepreneurs. It has also identified the current sources
of funding available to such initiatives and proposed a basis of how
funds for essentially social benefit versus private benefit should
be sourced.
The structures identified
are essential components of any enterprise that has the commercial
capacity to be self-financing after the viability phase,
either through internally generated funds or through financial
market mechanisms. We now address the Funding structure necessary to
nurture and allow social entrepreneurs to achieve sustainability and
scale.
As noted during the panel
discussion at WSIS on "Innovative Financing Mechanisms for ICT4D: -
Venturing beyond the ‘Forever Pilot’ Syndrome", current
mechanisms for financing social entrepreneurs engaged in the ICT for
development field are inefficient and generally doom such efforts to
a perpetual start-up mode. Many of the issues were surfaced and
discussed during the panel discussion.
Problems with
current mechanisms include:
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Lack of Funds |
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Access to Funds |
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Funding is Project
based |
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Narrow Projects
are not sustainable |
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Failure to fund to enterprise viability |
The Fund
To resolve these
impediments, a Mega Fund was proposed at WSIS, aggregating funds
from Governments, Bilateral, Multilateral and other donors for
ICT4D. We endorse this proposal but recommend a more broadly
conceived mechanism. The Mega Fund – with a proposed working title
of The Hope Digital Fund (HDF), should be composed of two sub-funds.
The HDF for Social Advancement (HDFA) and the HDF for Sustainability
(HDFS). This separation would allow the funding of social
entrepreneurs through the most appropriate financing vehicles for
the social and for the commercial components of a social enterprise.
The HDFA would be funded by
Bilateral, Multilateral, Foundations, and Corporate Responsibility
Programmes (Donors). Its objectives would be to bear the start-up
costs incurred by social entrepreneurs to build the infrastructure
components and capacity building necessary to establish their
business and normally paid for by society as a whole. The need for
these funds has been previously discussed in this paper. These funds
would be in the way of grants to the social entrepreneur.
The HDFS would be funded by
Donors and importantly by Corporations and the Financial Markets,
and these funds would provide 2nd Stage and later funding in
conjunction with the HDFA. HDFS will fund the social entrepreneur
through a full range of market based financial instruments including
equity stock, and various debt instruments. These funds would
therefore generate a return for the HDFS and allow for flexibility
in attracting incremental funds by generating returns for investors.
Of course the investor will be given the option of re-investing the
returns generated in either the HDFA or HDFS, allowing over time for
a self-financing mechanism to promote ICT4D.
The bifurcation of the Fund
is essential for two reasons. First, the not for profit element is
necessary to enable the enterprises to deliver social benefits while
building up their capacity to become self-sustaining. The second is
to attract a broad base of investors who require financial returns
and are not currently players in these arena. A third paper in this
series will address the issues of governance, financial instruments,
and how they can be marketed to mobilise and manage a sufficient
corpus for the funds to become significant and meaningful financing
partners for social enterprise. Brief comments on overall fund
structures to obviate flows in the current system are germaine.
Fund Structure and
Management
It is proposed that the
creation of the Fund and the fund raising be the responsibility of a
central institution, either an existing recognised international
organisation or one specifically responsible for the management of
the fund. Full time staff be limited and the management group be
virtual and connected digitally. In order to contain costs the
secretariat of the fund must be located in the South.
Fund raising and overall
management of the fund would remain the responsibility of the HDF
management group. Innovative financial instruments would have to
deployed to attract a broad base of investors, especially for the
HDFS. In order to ensure that the funds are distributed efficiently
and cost effectively. Regional or Local institutions must be
contracted to identify in-region social entrepreneurs qualifying for
funding from the HDF. They would be responsible for performing due
diligence, evaluating business plans and monitoring the performance
of their Regional portfolio of investments.
These regional entities
would function as intermediaries with the HDF and "sell" their loans
to the HDF. The compensation of such Regional or local mini-funds
would be based on performance. The use of such regional
organisations is a relatively recent development and has been
successfully deployed by Donors to develop more cost effective and
result oriented programmes to manage their development efforts.
The proposed fund mechanism
would greatly facilitate the social entrepreneurs’ ability to
establish their enterprise by providing sufficient funding to attain
viability and eventually seek market based financing. In addition it
would eliminate sub-optimal and inefficient enterprises who focus on
fund raising at every step, rather than having an assured financial
base to achieve operating viability.
Conclusion
The intent of this proposal
is to combine the best practices of both Donors and Business to
create the most efficient and sustainable mechanism to harness the
awesome power of ICT for Development as quickly and sustainably as
possible. The world can not tolerate another generation of women and
children lost to broken and undelivered promises. ICT not only
offers us an opportunity to redesign and deliver the widespread
benefits of technology to the most remote location, it also offers
us a new approach to Sustainable Development. An approach that will
empower people to take control of, and manage their lives. To fulfil
these lofty goals we must also redesign the institutions, which are
charged with ensuring that for once, we, the international
community, deliver on our promises. q
Ashok Khosla & Ranjit Khosla
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